Store Policies

Prices, specifications, packaging, and/or availability is subject to change without notice. All special offers and sales exclude all previously purchased merchandise or equipment. Italian Bean Delight reserves the right to refuse to sell products to anyone. Italian Bean Delight at its sole descrition can use a different carrier or parcel service. Product photos may not accurately reflect the current contents of sampler packs -- please refer to the contents list. If a particular pod included in a sampler pack is out of stock we reserve our right to exchange said pods with similiar pods. As product packaging is subject to change, product photos may not accurately reflect the current product packaging. Please refer to the product name and description. Return Policy: Unused coffee products may be returned to Italian Bean Delight for any reason within 30 days for a refund of the purchase price. Shipping charges are not refundable. Unused new espresso machines, coffee grinders and espresso accessories may be returned to Italian Bean Delight for any reason within 30 days for a refund of the purchase price minus 30% restocking fee. If the espresso machine, grinder or espresso accessorie item was shipped free of charge, the shipping costs occured by Italian Bean Delight will be subtracted from the refund as well. Demonstration or used Espresso machines, espresso grinders are subject to inspection by a third party to assess the refund. Opened coffee beans and pods packages may not be returned for refund unless they are found defective as they are no longer resalable. Used pods are not refundable, please do not return them. No refunds after 30 days for any reason on any product. To return merchandise, you should first request a Returned Merchandise Authorization (RMA) number. Coffee Beans and pod items returned without an RMA number are subject to a 20% restocking fee. Unused new espresso machines, coffee grinders and espresso accessories returned without an RMA number are subject to a 40% restocking fee. Please write the RMA number on the outside of the package. Refunds will be issued after receipt, inspection and restocking of the returned goods. The customer is responsible for the cost of shipping back to Italian Bean Delight. Please do not "refuse delivery" of the package to return it. This will cause a delay in processing your refund and you will be charged for the return shipment. For your protection please use a tracked shipment method with signature request of the recepient. All returns can only be send back to the address as filed on the RMA.

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